Shipping Policy

Last Updated: July 10, 2025

Welcome to Lavabros! We want your shopping experience to be as smooth as possible, right from Browse to receiving your order. Here’s a clear guide to how we handle shipping.

What to Expect: Your Delivery Timeline

Getting your order to you involves two main steps:

1. Processing Your Order: Once your payment is confirmed, our team typically takes 1-2 business days to prepare your items for shipment. We work hard from Monday to Friday.
2. Shipping to Your Door: After processing, your order will be on its way! You can expect it to arrive within 3-4 business days.

Total Estimated Delivery Time: Please allow 4 – 6 business days from the time you place your order until it arrives at your address.

Shipping Costs

We like to keep things simple:

• Flat Rate: A consistent $6.99 shipping fee applies to all orders.
• Free Shipping Offer: Spend over $150 and your shipping is on us!

Where We Ship (and Where We Don’t)

We’re proud to serve customers across the continental United States.

Unfortunately, we currently cannot ship to the following locations:

• Alaska
• Hawaii
• Puerto Rico
• Guam
• U.S. Virgin Islands
• APO/FPO military addresses
• Any international destinations

Our Shipping Partners

We trust reliable carriers like USPS, UPS, and FedEx to deliver your packages safely and efficiently.

Key Things to Know About Your Order

• Holiday Schedule: Our team observes the following U.S. holidays, during which we won’t be processing orders: 

New Year’s Day (January 1)

Presidents’ Day (February 17)

 Memorial Day (May 26) 

Independence Day (July 4) 

Labor Day (September 1) 

Thanksgiving Day (November 27) 

Christmas Day (December 25). 

Orders placed after 5:00 PM (EST) or on these days/weekends will begin processing on the next business day.

• Tracking Your Package: Once your order ships, you’ll receive an email with a tracking number. Please give the tracking information 24-48 hours to update in the carrier’s system.
• Address Accuracy is Crucial: Please double-check your shipping address at checkout! We rely on the exact address you provide.
• Important Disclaimers:
  • We cannot be held responsible for orders sent to an incorrect address if it was provided inaccurately by the customer.
  • We are not liable for lost or stolen items if you’ve requested the carrier to forward or redirect your package after it has left our facility.
  • If a package is undeliverable and returned to us, please be aware that our shipping partners may dispose of it. A re-shipping fee will apply if you wish for the order to be sent out again.

Need Help?

Please reach out to our support team:

• Email: support@lavabros.com
• Contact Us Page: Visit the “Contact Us” page on our website.
• Support Hours: 8:00 AM – 5:00 PM (EST) (Mon – Fri)

Thank you for choosing for Lavabros your shopping needs!